.page-faq {
  --faq-grid-line: rgba(46, 58, 114, 0.45);
  --faq-offset: calc(var(--bar-h) + 1rem);
  display: block;
}

.page-faq [id] {
  scroll-margin-top: var(--faq-offset);
}

.page-faq .section__head h2 {
  font-family: var(--font-head);
  letter-spacing: -0.02em;
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background: var(--grad-dusk);
  border-bottom: 2px solid var(--c-line);
  padding-block: clamp(1.75rem, 5vw, 3.5rem);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(to right, var(--faq-grid-line) 1px, transparent 1px),
    linear-gradient(to bottom, var(--faq-grid-line) 1px, transparent 1px);
  background-size: 72px 72px;
  opacity: 0.5;
  pointer-events: none;
}

.page-faq .faq-hero__grid {
  position: relative;
  z-index: 1;
  display: grid;
  gap: clamp(1.25rem, 3vw, 2.25rem);
}

.page-faq .faq-hero__lead > .crumbs {
  margin-bottom: 0.9rem;
}

.page-faq .faq-hero h1 {
  margin: 0.5rem 0 0;
  max-width: 22ch;
  font-family: var(--font-head);
  font-size: clamp(1.85rem, 5.4vw, 3.15rem);
  line-height: 1.15;
  letter-spacing: -0.02em;
  color: var(--c-text);
}

.page-faq .faq-hero__text {
  margin: 1rem 0 0;
  max-width: 60ch;
  font-size: 1.0125rem;
  line-height: 1.85;
  color: var(--c-text);
  opacity: 0.88;
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  margin-top: 1.6rem;
}

.page-faq .faq-index {
  border: 2px solid var(--c-line);
  background: rgba(27, 36, 80, 0.72);
  box-shadow: var(--shadow-hard);
  padding: clamp(1rem, 2.5vw, 1.5rem);
}

.page-faq .faq-index__title {
  margin: 0 0 0.85rem;
  padding-bottom: 0.6rem;
  border-bottom: 1px solid var(--c-line);
  font-family: var(--font-head);
  font-size: 1rem;
  letter-spacing: -0.01em;
  color: var(--c-gold);
}

.page-faq .faq-index__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.1rem;
}

.page-faq .faq-index__list a {
  display: flex;
  align-items: baseline;
  gap: 0.7rem;
  padding: 0.5rem 0.4rem;
  border-left: 2px solid transparent;
  color: var(--c-text);
  text-decoration: none;
  font-size: 0.94rem;
  line-height: 1.6;
  transition: color 140ms var(--ease), border-color 140ms var(--ease), background-color 140ms var(--ease);
}

.page-faq .faq-index__list a:hover,
.page-faq .faq-index__list a:focus-visible {
  color: var(--c-gold-lt);
  border-left-color: var(--c-gold);
  background: rgba(216, 166, 74, 0.09);
}

.page-faq .faq-index__list .num {
  flex: none;
  font-family: var(--font-mono);
  font-size: 0.78rem;
  letter-spacing: 0.08em;
  color: var(--c-gold);
}

.page-faq .faq-index__note {
  margin: 1rem 0 0;
  padding-top: 0.85rem;
  border-top: 1px solid var(--c-line);
  font-size: 0.81rem;
  line-height: 1.75;
  color: var(--c-muted);
}

/* ---------- 新玩家三问 ---------- */

.page-faq .faq-reach {
  display: grid;
  gap: clamp(1.25rem, 3vw, 2.25rem);
  margin-top: 1.75rem;
}

.page-faq .faq-reach__figure {
  margin: 0;
  padding: 0.6rem;
  border: 2px solid var(--c-line);
  background: var(--c-mid);
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-reach__figure .media {
  border: 2px solid var(--c-line);
}

.page-faq .faq-reach__cap {
  margin: 0.75rem 0.2rem 0;
  font-size: 0.81rem;
  line-height: 1.7;
  color: var(--c-muted);
}

.page-faq .faq-reach__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.9rem;
}

.page-faq .faq-reach__item {
  border: 2px solid var(--c-line);
  background: var(--c-mid);
  box-shadow: var(--shadow-hard);
  padding: 1.15rem 1.25rem 1.25rem;
  transition: transform 140ms var(--ease), box-shadow 140ms var(--ease), border-color 140ms var(--ease);
}

.page-faq .faq-reach__item:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-hard-lg);
  border-color: var(--c-gold);
}

.page-faq .faq-reach__num {
  display: inline-block;
  margin-bottom: 0.7rem;
  padding: 0.25rem 0.5rem;
  background: var(--grad-gold);
  color: var(--c-deep);
  font-family: var(--font-mono);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.14em;
}

.page-faq .faq-reach__item h3 {
  margin: 0 0 0.5rem;
  font-family: var(--font-head);
  font-size: clamp(1.12rem, 2.4vw, 1.32rem);
  letter-spacing: -0.015em;
  color: var(--c-text);
}

.page-faq .faq-reach__item p {
  margin: 0;
  font-size: 0.95rem;
  line-height: 1.85;
  color: var(--c-muted);
}

/* ---------- 双端疑问 ---------- */

.page-faq .faq-split {
  display: grid;
  gap: clamp(1.25rem, 3vw, 2rem);
  margin-top: 1.75rem;
}

.page-faq .faq-rail {
  border: 2px solid var(--c-line);
  background: rgba(10, 14, 40, 0.62);
  padding: 1rem;
}

.page-faq .faq-rail__label {
  margin: 0 0 0.7rem;
  font-family: var(--font-mono);
  font-size: 0.71rem;
  letter-spacing: 0.16em;
  color: var(--c-muted);
}

.page-faq .faq-rail__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
}

.page-faq .chip {
  display: inline-flex;
  align-items: center;
  border: 1px solid var(--c-line);
  padding: 0.4rem 0.7rem;
  color: var(--c-text);
  text-decoration: none;
  font-size: 0.82rem;
  line-height: 1.4;
  transition: border-color 140ms var(--ease), color 140ms var(--ease), background-color 140ms var(--ease);
}

.page-faq .chip:hover,
.page-faq .chip:focus-visible {
  border-color: var(--c-gold);
  color: var(--c-gold-lt);
  background: rgba(216, 166, 74, 0.1);
}

.page-faq .faq-rail .faq-index__note {
  margin-top: 0.9rem;
}

.page-faq .qa-group + .qa-group {
  margin-top: 1.75rem;
}

.page-faq .qa-group__title {
  display: flex;
  align-items: baseline;
  gap: 0.6rem;
  margin: 0 0 0.85rem;
  padding-bottom: 0.5rem;
  border-bottom: 2px solid var(--c-line);
  font-family: var(--font-head);
  font-size: 1.05rem;
  letter-spacing: -0.01em;
  color: var(--c-gold);
}

.page-faq .qa-item {
  border: 2px solid var(--c-line);
  background: var(--c-mid);
  transition: border-color 140ms var(--ease), box-shadow 140ms var(--ease);
}

.page-faq .qa-item + .qa-item {
  margin-top: 0.7rem;
}

.page-faq .qa-item[open] {
  border-color: var(--c-gold);
  box-shadow: var(--shadow-hard);
}

.page-faq .qa-item > summary {
  position: relative;
  display: flex;
  align-items: baseline;
  gap: 0.75rem;
  padding: 1rem 2.6rem 1rem 1.1rem;
  cursor: pointer;
  list-style: none;
  color: var(--c-text);
  font-size: 0.99rem;
  line-height: 1.6;
  transition: color 140ms var(--ease), background-color 140ms var(--ease);
}

.page-faq .qa-item > summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa-item > summary:hover {
  background: rgba(216, 166, 74, 0.08);
}

.page-faq .qa-item > summary:focus-visible {
  outline: 2px solid var(--c-gold-lt);
  outline-offset: 2px;
}

.page-faq .qa-item > summary::after {
  content: "+";
  position: absolute;
  right: 1rem;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 1.2rem;
  line-height: 1;
  color: var(--c-gold);
}

.page-faq .qa-item[open] > summary::after {
  content: "\2013";
}

.page-faq .qa-item__idx {
  flex: none;
  font-family: var(--font-mono);
  font-size: 0.78rem;
  letter-spacing: 0.08em;
  color: var(--c-gold);
}

.page-faq .qa-item__body {
  border-top: 1px dashed var(--c-line);
  padding: 0 1.1rem 1.15rem;
}

.page-faq .qa-item__body p {
  margin: 0.9rem 0 0;
  font-size: 0.94rem;
  line-height: 1.85;
  color: var(--c-muted);
}

.page-faq .qa-item__body .tag {
  margin-top: 0.9rem;
}

/* ---------- 提交流程 ---------- */

.page-faq .flow {
  list-style: none;
  margin: 1.75rem 0 0;
  padding: 0;
  display: grid;
  gap: 0.8rem;
}

.page-faq .flow__step {
  border: 2px solid var(--c-line);
  background: var(--c-mid);
  box-shadow: var(--shadow-hard);
  padding: 1.1rem 1.1rem 1.2rem;
  transition: transform 140ms var(--ease), box-shadow 140ms var(--ease), border-color 140ms var(--ease);
}

.page-faq .flow__step:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-hard-lg);
  border-color: var(--c-gold);
}

.page-faq .flow__num {
  display: block;
  margin-bottom: 0.65rem;
  font-family: var(--font-mono);
  font-size: clamp(1.55rem, 4vw, 2.05rem);
  line-height: 1;
  letter-spacing: -0.02em;
  color: var(--c-gold);
}

.page-faq .flow__step h3 {
  margin: 0 0 0.4rem;
  font-family: var(--font-head);
  font-size: 1rem;
  letter-spacing: -0.01em;
  color: var(--c-text);
}

.page-faq .flow__step p {
  margin: 0;
  font-size: 0.89rem;
  line-height: 1.8;
  color: var(--c-muted);
  word-break: break-word;
}

.page-faq .faq-reply {
  margin-top: 1.4rem;
  border: 2px solid var(--c-line);
  border-left: 4px solid var(--c-gold);
  background: rgba(216, 166, 74, 0.08);
  padding: 1.1rem 1.25rem 1.25rem;
}

.page-faq .faq-reply__title {
  margin: 0 0 0.7rem;
  font-family: var(--font-head);
  font-size: 0.99rem;
  color: var(--c-gold-lt);
}

.page-faq .faq-reply__list {
  margin: 0 0 1rem;
  padding-left: 1.15rem;
  display: grid;
  gap: 0.4rem;
}

.page-faq .faq-reply__list li {
  font-size: 0.92rem;
  line-height: 1.8;
  color: var(--c-text);
}

/* ---------- 工单状态 ---------- */

.page-faq .ticket-layout {
  display: grid;
  gap: clamp(1.25rem, 3vw, 2rem);
  margin-top: 1.75rem;
}

.page-faq .ticket-fig {
  margin: 0;
  padding: 0.6rem;
  border: 2px solid var(--c-line);
  background: var(--c-mid);
  box-shadow: var(--shadow-hard);
}

.page-faq .ticket-fig .media {
  border: 2px solid var(--c-line);
}

.page-faq .ticket-fig__cap {
  margin: 0.7rem 0.2rem 0;
  font-size: 0.81rem;
  line-height: 1.7;
  color: var(--c-muted);
}

.page-faq .ticket-states {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .ticket-states li {
  position: relative;
  padding: 0 0 1.2rem 1.6rem;
  border-left: 2px solid var(--c-line);
  transition: border-color 140ms var(--ease);
}

.page-faq .ticket-states li:last-child {
  border-left-color: transparent;
  padding-bottom: 0;
}

.page-faq .ticket-states li::before {
  content: "";
  position: absolute;
  left: -6px;
  top: 0.35rem;
  width: 10px;
  height: 10px;
  background: var(--c-deep);
  border: 2px solid var(--c-gold);
  transition: background-color 140ms var(--ease);
}

.page-faq .ticket-states li:hover::before {
  background: var(--c-gold);
}

.page-faq .ticket-state__name {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
  margin: 0 0 0.35rem;
  font-family: var(--font-head);
  font-size: 1rem;
  letter-spacing: -0.01em;
  color: var(--c-text);
}

.page-faq .ticket-states li > p + p {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.8;
  color: var(--c-muted);
}

.page-faq .ticket-note {
  margin: 1.1rem 0 0.9rem;
  padding-top: 0.9rem;
  border-top: 1px solid var(--c-line);
  font-size: 0.89rem;
  line-height: 1.8;
  color: var(--c-muted);
}

/* ---------- 联系通道 ---------- */

.page-faq .contact-grid {
  display: grid;
  gap: var(--gap);
  margin-top: 1.75rem;
}

.page-faq .contact-card {
  display: flex;
  flex-direction: column;
  padding: 1.25rem;
}

.page-faq .contact-card__label {
  margin: 0 0 0.5rem;
  font-family: var(--font-mono);
  font-size: 0.71rem;
  letter-spacing: 0.16em;
  color: var(--c-muted);
}

.page-faq .contact-card__value {
  margin: 0 0 0.7rem;
  font-family: var(--font-mono);
  font-size: 1.02rem;
  letter-spacing: 0.02em;
  color: var(--c-gold-lt);
  word-break: break-word;
}

.page-faq .contact-card > p:not(.contact-card__label):not(.contact-card__value) {
  margin: 0 0 0.9rem;
  font-size: 0.9rem;
  line-height: 1.8;
  color: var(--c-muted);
}

.page-faq .contact-card .link-arrow {
  margin-top: auto;
}

.page-faq .faq-next {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.85rem 1.5rem;
  margin-top: clamp(1.5rem, 3vw, 2.25rem);
  border: 2px solid var(--c-line);
  border-left: 4px solid var(--c-red);
  background: rgba(27, 36, 80, 0.78);
  padding: 1.1rem 1.25rem;
}

.page-faq .faq-next__text {
  margin: 0;
  max-width: 56ch;
  font-size: 0.92rem;
  line-height: 1.8;
  color: var(--c-text);
}

/* ---------- 响应式 ---------- */

@media (min-width: 44rem) {
  .page-faq .flow {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .contact-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 56rem) {
  .page-faq .faq-reach {
    grid-template-columns: minmax(0, 0.82fr) minmax(0, 1.18fr);
    align-items: start;
  }
}

@media (min-width: 60rem) {
  .page-faq .ticket-layout {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    align-items: start;
  }
}

@media (min-width: 62rem) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.35fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-faq .faq-hero {
    padding-block: clamp(2.5rem, 5vw, 4rem);
  }
}

@media (min-width: 64rem) {
  .page-faq .faq-split {
    grid-template-columns: minmax(0, 15rem) minmax(0, 1fr);
    align-items: start;
  }

  .page-faq .faq-rail {
    position: sticky;
    top: 1.5rem;
  }

  .page-faq .faq-rail__list {
    flex-direction: column;
    flex-wrap: nowrap;
  }
}

@media (min-width: 68rem) {
  .page-faq .flow {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

@media (min-width: 72rem) {
  .page-faq .contact-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-reach__item,
  .page-faq .flow__step,
  .page-faq .qa-item,
  .page-faq .qa-item > summary,
  .page-faq .chip,
  .page-faq .faq-index__list a,
  .page-faq .ticket-states li,
  .page-faq .ticket-states li::before {
    transition: none;
  }

  .page-faq .faq-reach__item:hover,
  .page-faq .flow__step:hover {
    transform: none;
  }
}